Telecom Call Center Research Technology Essay Example for Free

Telecom Call Center Research Technology Essay According to Malhotra (2004: 5-6) interview is defined as an unstructured, direct personal interview to uncover the underlying motivation, beliefs, attitudes and feelings on a topic. Thus if interviews are used in this case the gains will be; quick response from respondents, permits interviewer to delve deep into the topic, there is allowance to discuss confidential, sensitive even embarrassing issues concerning the topic, and good understanding of complicated behavior (consumer behavior). Interviews have also there following limitations; there costly, analysis of real time data is difficult to interpret, respondents bias like personal opinion concerning matter at hand, its generally time consuming. Survey; entail a structured questionnaire given to sample population and designed to elicit specific information from respondents. Three methods exist in survey; i. Telephone interview- involves calling a sample of respondents and asking them a series of questions. ii. Personal interviewing- can be through face to face, mall intercepted, computer assisted interview. iii. Mail interview – questionnaire is mailed to pre selected potential respondents. Through survey: data collection is simpler through administration of questionnaires, data reliability as responses are limited to the alternatives stated, analysis, coding and interpretation is relatively simpler. Its shortcomings include; respondents unwilling to provide desired information, none response to sensitive or personal questions, failure to capture certain types of data as beliefs and attitude due to fixed response alternatives. According to Zbikowski,(2007): there are five KPI`s that determine the performance of a call center and they are; cost per call, customer satisfaction, first contact resolution rate, agent utilization and aggregate call center performance. Thus in a call center, the most effective cost metric is cost per contact, and the best indicator of quality is customer satisfaction. Customer satisfaction is affected by a whole range of other performance variables, including Average Speed of Answer (ASA), Call Quality, and Handle Time, but the single biggest driver of customer satisfaction, by far, is, first contact resolution rate. The KPI`s are effective as they handle customer needs from the time they make first contact to the call center to during the conversation and all the process that lead up to them ending the call. Research design – is a plan according to which research participants are chosen, information collected and data analysis and interpretation done. (Kotler et . al, 2006: 100-105). This case the appropriate design to be used is descriptive study and both qualitative and quantitative approach. According to Malhotra et al (1996: 10-12), a descriptive study has its objective as a description of something in regards to who, what, where and how of a phenomenon which is the concern of the current study. The researcher should use survey method (questionnaires) to collect information from the respondents which will be recorded and findings reported. (Kotler et . al, 1999:20-25) explains that interviews are a technique that is primarily used to gain an understanding of the underlying reasons and motivations for people’s attitudes, preferences or behaviors. He further explains that they are good in that; are completed and immediate, use recording equipment, good response rate, possible in-depth questions, can investigate motives and feelings among others. These qualities of interviews facilitate the accurate collection of needed data as interviewee is on the spotlight thus tendency to relay accurate information. The main limitation of descriptive study is that you cannot identify the cause behind a phenomenon; you can just describe and report the observation. Informal Questions The following sets of questions are to be responded to by a manager of a call center. 1) Are call centers profitable to organizations? This is to establish if call centers are really needed. 2) What are the challenges of running call centers? To get the feel of the every day hustles at the call centers. 3) Are there any frequently asked questions from the customers? To identify if they keep a database of constantly asked questions (record keeping). 4) Is industry competitive? Establish if center is analyses there markets for factors that can affect there profitability 5) What is the level of innovation in the industry? To find out if the centers are constantly looking for better technologies to serve their customers. 6) What is level of regulation from concerned ministries? To establish if there set minimum threshold by the government they are required to abide by. Data Collection Mugenda (1999: 46-58) there exits two broad types of data collection methods; primary and secondary data. Where possible, data should be collected from several sources to crosscheck for errors. Primary data is data originated by the researcher for the purpose of research problem, this could be through; observation, focus groups, depth interview and survey methods. Secondary data is the type collected for other purposes other than the problem at hand. Secondary Data- can be further divided into external and internal data. Internal data is data available within the organization for which research is being conducted. In this case any information gathered from visit of one or numerous call centers is classified internal data. External data is data that originates from sources outside the organization, like from journals, books, newspapers, reports, magazines periodicals. For our case external sources form the backbone of all the data which translates into information regarding this research problem. Data Sampling Malhotra (2004: 20-33) data sampling is a definite plan for obtaining facts from a given population, its normally done so as to reduce number of subjects to be studied. Sampling method can either be probability based or non probability based. Probability based is a random sampling technique where every item of the population has an equal chance of inclusion in sample. Under probability based the researcher can use cluster sampling because it’s used when impossible to obtain a sampling frame because population is either too big or scattered over a large geographical area like collection of data from numerous call centers. Non probability is a method where the chance of selecting a population element is unknown. Under non probability researcher can use purposive sampling because it allows researcher to use cases that have required information with respect to the research problem, or snowball sampling where identified subjects with the desired characteristics help name others that they know have the required characteristics until researcher gets the number of cases he/she wants. Surveys Interviews Orodho (2000:15-18) explains that the choice of method is influenced by the data collection strategy, the type of variable, the accuracy required, the collection point and the skill of the enumerator. Call centers data is constantly changing and thus data collection should be conducted at sufficient intervals. Malhotra (2004: 6-7) For interviews the use of depth interviews will be appropriate which is an unstructured direct, personal interview in which a single respondent is probed by an interviewer to uncover underlying motivation, beliefs, attitudes and feelings on a topic. The use of structured questionnaires assist to collect some other data that interviews could not collect, thus avoidance of redundancy and errors. Research is basically collection of as much relevant raw data as possible and analysis of it to information. Mostly the upside is the personal gain in knowledge; discover findings/statistics, personal/societal recognition and some financial gain. The downside can be possession of information that can be a security risk, financial constrains and time management issues. Research therefore only lays down the facts; the interpretation should on individual basis, â€Å"like the recent study that shows persons are highly likely to contact diseases when taking a shower due to accumulation of micro organisms together with rust at the head of the shower†. (Harriet Copper: February, 2006) References: Donald, K. , and Delno, L. , (2006), Proposal and Thesis writing, Paulines Publications Africa, Nairobi, pp 156-158. Einwiller, S. and Will, M. (2002), â€Å"Towards an integrated approach to corporate branding – an empirical study†, Corporate Communications, Vol. 7 No. 2, p. 100. Kotler, P. , Armstrong, G. , (2002, Principles of marketing, 11th ed. , Prentice Hall, Upper Saddle river. Kotler, P. , Armstrong, G. , Saunders, J. and Wong, V. (1999), Principles of Marketing, 2nd ed. , Prentice Hall, Harlow. Leonard, B. , Parasuraman, A. , and Zeithmal, V. (1993), â€Å"Ten lessons of improving service quality,† MSI report, Cambridge marketing science institute. Malhotra, (1996), Research Methodology, Phoenix Publications, Africa Nairobi. Margulies, W. (1977). Make the most of your Corporate Identity. Harvard Business Review, pp 66-77. Mugenda, O. , and Mugenda, A. , (1999), Research methods: Quantitative and Qualitative Approaches, Acts press, Nairobi. Orodho, John Aluko (2000), Elements of Research Methods, Masola Publishers, Nairobi Kenya. www. cwu. edu/~jefferis www. callcentermagazine. com www. call-center-metrics. com www. metricnet. com www. alive. com

Menigitis research paper Essay Example for Free

Menigitis research paper Essay Meningitis is a bacterial infection of the membranes covering the brain and spinal cord. A family who lived in Geneva, Switzerland was first diagnosed with the disease in 1805. It was not until 1866, that the disease traveled its way into the United States. Professor Anton Weichselbaum discovered the cause of cerebro-spinal meningitis illness in 1887. There are five types of meningitis: bacterial meningitis, viral meningitis, parasitic meningitis, fungal meningitis, and non-infectious meningitis. Bacterial meningitis and Viral meningitis are the two most common and serious types of meningitis. Bacteria meningitis is caused by bacteria. There are several types of pathogens that can cause bacterial meningitis: Haemophilus influenzae, Streptococcus pneumoniae, and Listeria monocytogenes. Some of the symptoms of Bacteria meningitis are nausea, vomiting, increased sensitivity to light, and confusion. Bacteria meningitis can be life threatening and result in the need of medical attention. It is also contagious and can be treated with antibiotics. Viral meningitis is more common, than Bacterial meningitis and is sometimes referred to as â€Å"aseptic meningitis.† Viruses, like enteroviruses and herpes simplex viruses, cause viral meningitis. Viral meningitis occurs mostly in children younger than the age of five. The most common cause of viral meningitis is enteroviruses, which is most often spread from person to person through fecal contamination. There is no specific treatment for Viral meningitis. It is just like any other virus, it runs its course for about 7 to 10 days. To prevent from getting Viral meningitis, you should wash your hands thoroughly, especially after changing diapers and using the bathroom, and avoid sharing items with sick people or when you are sick, such as eating utensils. Both bacterial and viral meningitis show similar signs and symptoms, but bacterial meningitis is more severe and fatal. There are vaccines for some of the types of bacteria that cause bacterial meningitis. There are no vaccines for the most common cause of viral meningitis, so the best way to prevent it is to not get a viral infection. Works Cited Page 1. 2.http://www.ehow.com/about_5234584_meningitis-first-discovered_.html 2. 3.http://www.medicalnewstoday.com/articles/9276.php 3. 4.http://www.news-medical.net/health/History-of-Meningitis.aspx 4. 5.http://www.meningitis-trust.org/meningitis-info/types-and-causes/ 5. 6.http://www.cdc.gov/meningitis/index.html 6. 7.http://www.nmaus.org/meningitis/viral-or-bacterial.htm

Salinity Responsiveness in Finger Millet Analysis

Salinity Responsiveness in Finger Millet Analysis Introduction Salinity represents a strong limitation for agricultural production worldwide, especially in arid and semi-arid and restricts efficient utilization of available land resources. It is estimated that about 7% of world agricultural land that nearly one half of the total area of irrigated land could be adversely affected by salinization (Kosova 2013). Most of the cereal crops are sensitive to salinity and have limited amount of genetic variation for salinity tolerance in their germplasm. Hence genetic improvement of crops for their tolerance against salinity will be helpful in achieving targeted food production to meet the demands of growing population. Conventional plant breeding approaches have resulted in limited success in developing salt tolerant crop varieties due to multigenic nature of salt tolerance mechanisms and presence of low genetic variation in major crops. Another problem associated with conventional breeding is that if the gene is present in a wild relative of the crop, there is difficulty in transferring it to the domesticated cultivar, due to reproductive barriers and linkage drag. Recently, substantial progress in elucidation of salt tolerance mechanisms, especially salt ion signaling and transport, has been achieved due to utilization of modern genetic approaches and high-throughput methods of functional genomics. Genetic engineering has been demonstrated to be successful in developing salt tolerant crop plants (Zhang et al. 2001; Su and Wu 2004; Zhang et al. 2001). Genetic engineering strategies targeting various metabolic pathways viz., accumulation of osmolytes, antioxidant enzymes and up regulation of genes involved in stress responses like ion transporters, ion channels, transcriptional factors and various signaling pathway components have resulted in production of genetically modified crop plants exhibiting improved level of salinity tolerance (Turan et al. 2012). Identifying novel genes, analyzing their expression patterns in response to salt stress and determination of their potential functions in salt stress adaptation will provide the basis for effective genetic engineering strategies to enhance tolerance against salt stress (Cushman and Bohnert 2000). Responses against salinity stress involve many molecular processes such as ion homeostasis (membrane proteins involved in ionic transport), osmotic adjustment and water regime regulation (osmolytes) and scavenging of toxic compounds (Munns and Tester 2008). During recent years, considerable attention has been given towards elucidating the molecular basis of salt tolerance in crop plants. Several important pathways involved in salinity tolerance have been identified in model plants like Arabidopsis and rice (Zhu 2003; Walia et al. 2005; Cotsaftis et al. 2011). It is hypothesized that exploitation of halophytes or distantly related crops or wild progenitors of cereal food crops exhibiting superior levels of salinity tolerance may lead to identification of novel metabolic pathways/mechanisms/genes involved in modulating salinity stress tolerance in crop plants. Several research groups are working on understanding mechanisms of salinity tolerance in Pennisetum glaucum (Mishra et al. 2007), Avecinnia marina (Mehta et al. 2005), Porteresia coarctata (Garg et al. 2014) with a view to identify novel genes for genetic engineering of salinity tolerance in crop plants. But much more concerted efforts are needed to identify and exploit diverse crop species exhibiting superior level of salinity tolerance which will help in identifying novel genes associated with salinity tolerance. Finger millet (Eleusine coracanaL.) is an important minor cereal crop widely grown in Africa and Asia, known for its high degree of tolerance against drought, salinity and blast disease (Shailaja and Thirumeni 2007; Agarwal et al. 2011). Investigating the mechanisms and pathways involved in salt-tolerance of finger millet could facilitate better understanding of the molecular basis of salt tolerance and therefore enable the effective use of genetic and genomic approaches to improve salt tolerance in major cultivated crops. Although a wide range of significant physiological mechanisms and genetic adaptations to salinity stress has been observed, the underlying mechanisms of salt-tolerance in plants are still poorly understood. The best possible approach to explore tolerance mechanisms is to compare the components involved in stress response in tolerant as compared to sensitive plants. The other alternative to overcome this limitation would be to pick up some selected conserved genes w hich may be used to perform limited transcriptome analysis among the diverse genotypes. With this background, we planned to understand the physiological and molecular basis of salinity responsiveness in finger millet in comparison to the major cereal food crop, rice. Comparative physiological studies were conducted with a view to prove the superiority of finger millet genotypes over rice in terms of salinity tolerance. Two contrasting finger millet genotypes were used for physiological studies and expression analysis of already identified salinity responsive genes was done. This is the first study conducted to compare molecular basis of salinity tolerance in finger millet with rice. Material and Method Genetic Materials Used Seeds of two contrasting genotypes of rice (Oryza sativa) {FL478 (tolerant), White Ponni (Susceptible)} and finger millet (Eleusine coracona) {Trichy 1 (tolerant), CO12 (Susceptible)} in terms of salinity tolerance were evaluated for their responses against salinity stress under greenhouse conditions. Nucleus seeds of rice genotypes were obtained from Paddy Breeding Station, Tamil Nadu Agricultural University, Coimbatore, India and finger millet genotypes were obtained from Millet Breeding Station of Tamil Nadu Agricultural University, Coimbatore, India. Effect of salinity stress during germination Contrasting genotypes of rice {FL478 (tolerant), White Ponni (Susceptible)} and finger millet {Trichy 1 (tolerant), CO12 (Susceptible)} genotypes were assessed for their ability to germinate under salinity stress. Twenty seeds of both rice and finger millet genotypes were allowed for germination under different concentrations of NaCl solutions (0 mM, 50 mM, 100 mM, 200 mM NaCl solution) in petri-dishes with adequate replications. Germination percentage was calculated based on the number of seeds successfully germinated and vigor index was calculated based on the shoot length and root length on 10th day of germination. Effect of salinity stress during vegetative stage Imposition of salinity stress Contrasting genotypes of rice and finger millet genotypes (three seedlings per pot) were grown in perforated pots of 15 cm diameter and 20 cm height (having 3–5 mm holes on the side walls and bottom) filled with 2 kg of field soil mixed with required amount of fertilizer [1.25 g of (NH4)2SO4, 0.08 g Muriate of potash (KCl), and 0.08 g single superphosphate (SSP)]. Three pots were placed inside a large tray containing irrigation water and grown up to 20 days under greenhouse conditions. Plants were grown during June–August when air temperature ranged from 26 to 34  °C during the day and from 20 to 27  °C during the night and relative humidity ranged from 60 to 80 %. Salinity stress was imposed on 21st day when plant has reached to 5 leaf stage by adding desired concentrations of NaCl viz. 150 mM and 300 mM along with suitable control pots irrigated with normal water. Progression of salinity stress was monitored by periodically measuring the electrical conductivity (E C) of soil (from pot) and water (collected from tray) samples collected from both control and salinity stressed trays. Physiological and biochemical responses of contrasting rice and finger millet genotypes under salinity stress Contrasting genotypes of rice viz., FL478 (tolerant) and White Ponni (susceptible) and finger millet viz., CO 12 (susceptible) and Trichy 1 (tolerant) were evaluated for their physiological and biochemical responses viz., osmotic tolerance ability, salt accumulation pattern and sugar accumulation pattern during salinity stress. Measurement of Osmotic tolerance ability For assessing the osmotic tolerance ability of contrasting rice and finger millet genotypes, freshly emerged leaf (5-6cm) was marked and increase in leaf length was measured at every 24hrs interval during the initial 6 days of salinity stress along with control plants. Terminal leaf elongation rate per day (24 h) was calculated based on the observations recorded. Salt accumulation pattern Salt (Na+ and K+) uptake, transport and accumulation pattern of contrasting rice and finger millet genotypes was assessed by determining the (Na+ and K+) contents in shoots and top 3 leaves collected under normal and salinity stress conditions. Tissue samples collected at 21 DAS (days after stress) were washed with de-ionized water, dried in a hot air oven (70  °C) and then ground into fine powder. Ground samples were digested with triple acid mixture (sulfuric acid, perchloric acid and nitric acid in the ratio 9:2:1 v/v). Na+ and K+) concentrations in the triple acid digested extract were estimated using Flame Photometer (Elico, CL378). Determination of total soluble sugar content Total soluble sugar (TSS) content in the top three leaves of control and salinity stressed plants (21 days after stress) of contrasting rice and finger millet genotypes was determined using anthrone reagent method (Yemm and Willis 1954). Fresh leaf sample (100 mg) was ground in liquid nitrogen and pigments were removed using acetone extraction. TSSs were extracted in 80 % ethanol and were estimated by the anthrone reagent method using glucose as the standard. Other physiological responses of contrasting finger millet genotypes to salinity stress Gas exchange parameters were recorded in the third leaf (from top) of control and salinity stressed plants of rice and finger millet genotypes between 1000 hours and 1200 noon at 11 DAS (days after stress) using LI-COR 6400-XT photosynthesis system (LI-COR Biosciences, Nebraska, USA). The instrument was set with the following conditions: photo-synthetically active radiation 1,500  µmol of photon m−2s−1; ambient levels of CO2 and temperature; leaf area 3 cm2 and flow rate of 500  µmol s−1. RNA isolation, Northern blotting and hybridization Expression analysis of already reported salinity responsive candidate genes in response to salinity stress in the leaves of contrasting rice and finger millet genotypes were studied by northern blotting. Top 3 leaves of both rice and finger millet genotypes were collected and frozen immediately in liquid nitrogen from both control and stressed plant (300mM NaCl) when susceptible rice variety viz. White Ponni has shown salinity symptoms i.e., 11 days after salinity stress. Total RNA was isolated from stressed and control leaf samples using One Step RNA Reagent (Biobasic Inc., Canada) as per manufacturer’s protocol. The integrity of RNA was assessed by formaldehyde agarose gel electrophoresis. Total RNA was quantified using Nanodrop ND-1000 spectrophotometer (Thermo Fisher Scientific, Wilmington, DE, USA). 20ug of RNA mixed with RNA loading dye (1:1) was denatured at 75à ¢Ã‚ Ã‚ °C for 10mins and separated on denaturing agarose gel as described by Streit et al. (2008). The gel was stained with ethidium bromide and photographed. Gel was processed and RNAs were transferred to positively charged nylon membrane (Pal Corporation) using 20XSSC buffer. After capillary transfer to the membrane, RNAs were fixed by exposing the membrane to UV cross linker (Hoeffer, Piscataway). DNA fragment of candidate genes to be used as probe were isolated from rice cloned in pTZ57R TA cloning vector and confirmed by sequencing. Double-stranded probes were radioactively labelled with (ÃŽ ±-32P) dCTP using DecaLabel DNA Labeling kit (Fermentas) and probes were purified using Sephadex G-50 spin column (GE Healthcare). Radiolabelled probes were denatured on boiling water bath snap cooled on ice and used for hybridization as described by Streit et al. (2008). RNA blots were pre-hybridized in ULTRAhyb ® at 45à ¢Ã‚ Ã‚ °C for 4–8 h. The blots were hybridized with 32P-labelled denatured probes at 45à ¢Ã‚ Ã‚ °Cfor 20 h in the same but fresh buffer. The blots were initially w ashed at room temperature with 2XSSC and 0.1% SDS followed by twice wash with 1XSSC and 0.1%SDS at 45à ¢Ã‚ Ã‚ °C for 20 min each. The blots were initially washed at room temperature with 2XSSC and 0.1% SDS for 30 min and then washed with different stringencies for different probes to decrease background. Hybridized membrane were dried on blotting paper and exposed to Kodak XAE-5 film with cassette having Kodak intensifying screen for 1–6 d. The resulting radiograms were scanned in an LKB 2201 densitometric scanner. Results Effect of salinity stress on rice and finger millet genotypes during germination stage Screening of contrasting genotypes of both rice and finger millet against salinity stress at germination stage revealed the superiority of finger millet over rice in terms of salinity tolerance at germination stage. At lower concentration of salinity stress (i.e 50mM NaCl) the susceptible genotypes of both finger millet (CO12) and rice (White ponni) has shown better germination percentage and vigor index as compared to tolerant genotypes. Tolerant rice genotype FL478 was found to possess better germination percentage (35 ±2.9%) and vigor index (128.2 ±10.6) in comparison to susceptible White Ponni where germination percent and vigor index was found to be 16.7 ±1.7% and 70.9 ±7.1 respectively. Both finger millet genotypes i.e. CO12 and Trichy1 has shown almost similar germination percent and vigor index at 100mM of NaCl stress. Both rice genotypes (viz. FL476 and White Ponni) did not show any germination beyond 100 mM NaCl stress (Table 1); whereas both susceptible (CO12) and tolerant (Trichy 1) finger millet genotypes were able to germinate even at 300 mM NaCl stress (Table 1). At 300 mM NaCl stress Trichy 1 has shown better germination percent (40.0 ±1.6) and vigor index (32.0 ±1.3) as compared to CO 12 germination percent (24.4 ±0.9) and vigor index 24.4 ±0.9.

Atmospheric Circulation And More :: essays research papers

The global energy balance and atmospheric motion mainly determine the circulation of the earth's atmosphere. There is a hierarchy of motion in atmospheric circulation. Each control can be broken down into smaller controlling factors. The global energy balance is an equal balance of short-wave radiation coming into the atmosphere and long-wave radiation going out of the atmosphere. This is called thermal equilibrium. The earth is at thermal equilibrium; however, there can have a surplus or deficit of energy in parts of the heat budget. If you have a net radiation surplus warm air will rise, and a net radiation deficit will make the air cool an fall. Air gets heated at the equator because of the inter tropical convergence zone and rises to the poles. There the air is cooled and it floats back down to the equator where the process is repeated. Another major contributing factor to the circulation of the air is due to the subtropical highs. These highs like the ITCZ migrate during the different seasons. The idealized belt model is a great representation of the general circulation of the atmosphere. The equatorial belt of variable winds and calms ranges from 5 degrees north to 5 degrees south. This wind belt is characterized by weak winds and low pressure from the inter tropical convergence zone. As you go further north or south you encounter the Hadley Cells. Hadley cell circulation is caused by the movement of high pressure from the latitudes at 5 to 30 degrees north and 5 to 30 degrees south to low pressure areas around the equator. The movement of air from high pressure to low pressure causes convergence. This convergence generates the production of wind. The winds that are produced from this are the trade winds. The winds blow from a northwest direction in the northern hemisphere, and in the southern hemisphere the winds blow from a southeast direction. The trade winds are the largest wind belt. The westerlies, they lie between 35 and 60 degrees north and south latitude. The wind blows from the west , thus their name. The westerlies are in the Ferrell cell. Cold air from the polar regions falls down and then is heated up and pushed upward with the westerlies. >From 65 to 90 degrees north and south lie the polar easterlies. It exists because of the pressure gradient that is created by the temperatures.

Relationship Education at the Secondary Level Essay -- Teaching Teache

Relationship Education at the Secondary Level The process of education begins from the day we are born until the day we pass on from this earth. When in this evolution and sophistication of education, however, are we taught to think for ourselves and develop our own ideas about the world? Although we are nurtured to make life decisions on a daily basis, the relationship between the college, university, and society is where core competencies are molded to help drive us toward the desired professional roads to be taken. At the very onset of entering college, teachers and professors teach us how to think in logical ways for ourselves, rather than automatically follow the required scripted lessons to be learned. We are taught to find fallacies in arguments such as David Thomas The Mind of Man. He regards males as Specifically, boys are to be blamed for their own disadvantages.(121) The rest of this article keeps this same consistency through to the end. He describes females as much higher and knowledgeable persons and all males are just a subspecies that cannot do anything right. Another author, bell hooks, sees the world in a completely different light in her article Class and Education. As a professor, she gave everyone equal treatment. It did not matter if you were male or female, white or black; you were treated as an equal. The colleges, universities and independent institutes for specialized professional pursuits, are keys to opening doors for our future positions in society. These institutions Grabow 2 of secondary education are devoted to transferring current technology and information to equip the latest generation in society with the mandatory skill sets necessary to take a position in todays professional world. Col... ...st by driving their students toward logical assessments for their professional pursuits by integrating learned information from the world and the classroom. Works Cited Brooks, Gwendolyn. We Real Cool. Presence of Others. Andrea Lunsford, John Ruszkiewicz. Boston: Bedford/ St. Martins 1991, 133. hooks, bell. Keeping Close to Home: Class and Education. Presence of Others. Andrea Lunsford, John Ruszkiewicz. Boston: Bedford/ St. Martins 1989, 93-103. Rose, Mike. Lives on the Boundary. Presence of Others Andrea Lunsford, John Ruszkiewicz. Boston: Bedford/ St. Martins 1989, 105-118. Spayed, John. Learning in the Key of Life. Presence of Others. Andrea Lunsford, John Ruszkiewicz. Boston: Bedford/ St. Martins 1998, 58-63. Thomas, David. The Mind of Man. Presence of Others. Andrea Lunsford, John Ruszkiewicz. Boston: Bedford/ St. Martins 1993, 120-124.

industrial revlution study :: essays research papers

SEC 1 Industrial revolution- widespread replacement of manual labor by machines that began in Britain in the 18th century and is still continuing in some parts of the world. The Industrial Revolution was the result of many fundamental, interrelated changes that transformed agricultural economies into industrial ones Agricultural revolution- second Agricultural revolution it greatly improved the quality and quantity of farm products Crop rotation - the successive cultivation of different crops in a specified order on the same fields, in contrast to a one-crop system or to haphazard crop successions. Charles Townshend British Chancellor of the Exchequer whose measures for the taxation of the British-American colonies intensified the hostilities that eventually led to the U.S. War of Independence. Also urged the use if turnips to restore exhausted soil Jethro Tull – invented the seed drill Robert Bakewell – breed stronger horses King George – wrote articles about his model farm near Windsor castle Enclosure movement – the process of taking over and fencing off land formerly shared by peasant farmers Population Explosion – the agricultural revolution contributed to a rapid growth of Population the Population of Europe jump form 120 million to 190 million Energy revolution- the invented mind of the 1700’s found ways to use water power more efficiently Thomas Newcomen – invented a steam engine that ran on coal. It was use to pump water out of mines James Watt – James improved on Newcomen steam engine Matthew Boulton – James Watts partner who saw the potential of the steam engine SEC 2 The Crystal Palace – The immense structure that house the great exhibition a display of the â€Å"works of industry â€Å" Factory System – Capital – wealth to invest in enterprises such as mines, railroads, and factories Samuel Crompton – inventor of the spinning mule George Stephenson – inventor of the steam powered locomotive Michael Faraday – inventor of the dynamo Cotton Gin – invented by Eli Whitney helped separate seeds out of cotton

Teen Pregnancy Issues in America

Although the rate of teenage pregnancy in the United States has declined greatly within the past few years, it is still an enormous problem that needs to be addressed. These rates are still higher in the 1990's than they were only a decade ago. The United State's teenage birthrate exceeds that of most other industrialized nations, even though American teenagers are no more sexually active than teenagers are in Canada or Europe. Recent statistics concerning the teen birthrates are alarming. About 560,000 teenage girls give birth each year. Almost one-sixth of all births in the United States are to eenage women are to teenage women. Eight in ten of these births resulted from unintended pregnancies. (Gormly 347) By the age of eighteen, one out of four teenage girls will have become pregnant. (Newman 679) Although the onset of pregnancy may occur in any teenager, some teens are at higher risk for unplanned pregnancy than others. Teenagers who become sexually active at an earlier age are at a greater risk primarily because young teenagers are less likely to use birthcontrol. African-American and Hispanic teenagers are twice as likely to give birth as are white teenagers. Whites are more likely to have abortions. Teenagers who come from poor neighborhoods and attend segregated schools are at a high risk for pregnancy. Also, teenagers who are doing poorly in school and have few plans for the future are more likely to become parents than those who are doing well and have high educationsl and occupational expectations. Although the rate of teenage pregnancy is higher among low- income African-Americans and Hispanics, especially those in inner city ghettoes, the number of births to teenagers is highest among white, nonpoor young women who live in mall cities and towns. (Calhoun 309) In addition to the question of which teenagers become pregnant, interest is shown in the social consequences of early parenthood. Adolescent parents (mostly mothers) may find that they have a â€Å"lost or limited opportunity for education. (Johnson 4) The higher a woman's level of education, the more likely she is to postpone marriage and childbearing. Adolescents with little schooling are often twice as likely as those with more education to have a baby bafore their twentieth birthday. Some 58% of young women in he United States who receive less than a high school education give birth by the time they are twenty years old, compared with 13% of young women who complete at least twelve years of schooling. (Tunick 11) Teens who become pregnant during high school are more likely to drop out. Calhoun 310) A teen mother leaves school because she cannot manage the task of caring for a baby and studying, and a teen father usually chooses a job over school so that he can pay bills and provide for his child. (Johnson 4) Teen mothers usually have fewer resources than older mothers because they have had less time to gather avings or build up their â€Å"productivity† through work experience, education, or training. (Planned Parenthood 1) Because of this, teen mothers are generally poor and are dependent on government support. Newman 679) The welfare system is usually the only support a teen parent will receive. Welfare benefits are higher for families with absent fathers or dependent children. (Calhoun 309) In some cases, teen mothers may also receive help like Medicaid, Food Stamps, and â€Å"Aid to Families with Dependent Besides educational and financial problems, teenage mothers may face a great deal f emotional strain and may become very stressed. Teen mothers may have limited social contacts and friendships because they do not have time for anything other than their baby. Lack of a social life and time for herself may cause the teenage mother to become depressed or have severe mental anxiety. (Johnson 5) Depression may become worse for a teenage mother because she usually does not know much about child development or about how to care for their children. Children who are born to teenage mothers usually suffer from poor parenting. (Berk 188) Also, children of teenage parents start being exually active before their peers and they are more likely to become teenage parents themselves. These children may also suffer from financial difficulties similar to that of their parents. Children whose mothers are age seventeen or younger are three times as likely as their peers to be poor, and are likely to stay poor for a longer period of time. † (Calhoun 311) The children born to teenage mothers sometimes score lower on development tests than the children of older mothers. It seems that â€Å"rather than declining over time, educational deficits increase in severity and the children show lower academic chievement, higher drop out rates, and are more likely to be held back in school. † Teenage pregnancy comes with not only a child, but also many consequences. Teen mothers face greater health risks than older mothers, such as anemia, pregnancy induced hypertension, toxemia, premature delivery, cervical trauma, and even death. Many of these health risks are due to inadequate prenatal care and support, rather than physical immaturity. The teenage mother is more likely to be undernourished and suffer premature and prolonged labor. (Calhoun 311) The death rate from pregnancy omplications are much higher among girls who give birth under age fifteen. (Gormly 347) Poor eating habits, smoking, alcohol and drugs increase the risk of having a baby with health problems. Johnson 3) The younger the teenage mother is, the higher the chances are that she and her baby will have health problems. This is mainly due to late prenatal care (if any) and poor nutrition. (Planned Parenthood 1) An adolescent mother and her baby may not get enough nutrients and, because the mother's body is not fully mature, she may have many complications throughout the duration of the pregnancy. Along with the mother, the children of teenage parents too often become part of a cycle of poor health, school failure, and poverty. Infants born to teenage mothers are at a high risk of prematurity, fragile health, the need for intensive care, cerebral palsy, epilepsy, and mental retardation. (Johnson 5) Low birth weight is the most immediate health problem. Babies born to teenagers are often born too small, too soon. Low birthweight babies may have immature organ systems (brain, lungs, and heart), difficulty controlling body temperature and blood sugar levels, and a risk of dying in early infancy that is much igher than that of normal weight babies (five and one-half pounds or more). Calhoun 310) â€Å"The death rate for babies whose mothers are under fifteen years of age is double that of babies whose mothers are twenty to thirty years old. † (Johnson 5) Because of these extremely serious problems, many government, as well as local, organizations are fighting to stop the occurence of teenage pregnancy by helping to educate children of the risks involved and the consequences after. Some research indicates that â€Å"the percentage of teenage birthrates has declined simply because fewer eenagers are having sexual intercourse and more adolescents are using contraceptives. Researchers say that the recent trends in sexual activity and contraceptive use are the result of a number of factors, including greater emphasis on abstinence, more conservative attitudes about sex, fear of contracting sexually transmitted diseases, the popularity of long-lasting birthcontrol methods such as the contraceptive implant (Norplant) and the injectable (Depo-Provera), and even because of the economy. In addition, researchers say that young people have become somewhat more conservative in their views about casual ex and out-of-wedlock childbearing. Some attribute this change in attitude mainly to concern about sexually transmitted diseases. Others say that it is because of the involvement of conservative religious groups in the public debate over sexual behavior. Many researchers believe that the strong economy and the increasing availability of jobs at minimum wage have contributed to fewer births among teenagers. (Donovan 32) Americans, however, seem to be against some of the methods used by these various organizations to reduce the teen pregnancy rates. The most controversial aspect of adolescent pregnancy prevention is the growing movement to provide teenagers with easy access to contraceptives. † Most Americans believe that giving teenagers birthcontrol pills and/or condoms is the same as telling them that early sex is allowed. Some studies that were conducted in Europe show that some clinics in Europe that distribute contraceptives to teenagers have the same sexual activity rate as in the United States. However, in these European studies, it is apparent that teen pregnancy, childbirth, and abortion rates are Teenage pregnancy does cause many problems for the mother, child, and economy. There are, however, some incidences where the mother overcomes this down-hill trend and makes a successful life for her and her child. The outcome of teenage pregnancy turns out better if the mother goes back to school after she has given birth. (Berk 190) Staying in school may help to prevent teenage mothers from having a second pregnancy. (Planned Parenthood 2) The outcome is also better if the mother continues to live with her parents so that they can help to raise the child. Young, teen mothers need health care for themselves as well as their children. An adolescent mother also needs a great deal of encouragement to get her to remain in school. Single teenage mothers also need job training so that they can get a good job to support themselves and their children. Teen mothers need to be taught parenting and life-management skills and also need high quality and affordable daycare for their children. Schools that provide daycare centers on campus reduce the incidence of teenagers dropping out of school. These school programs also ecrease the likelihood that the teen mother will have more children. Because the government has begun to take action in preventing teen pregnancies, the rate has continued to decline. The large numbers of young people in America–as well as the values, health, education, skills they gain–will greatly affect the future of society. Therefore, increased attention should be given to the well-being of adolescents. Since greater care is being given to the young people, improvements are already occuring. The level of education that young people receive is much higher than that of their parents, and he â€Å"expectation that young people should obtain at least some secondary schooling† is growing. The numbers of women who have a child during their teen years is declining, and recognizing the impact of childbearing on education, parents and communities are continuing to discourage sexual activity, marriage, and motherhood at a young age. (Tunick 13) These recent trends, if continued, will more than likely educate the adolescent population about the risks and consequences of teenage pregnancy and reduce the incicence of teen pregnancy and childbirth altogether. Teen Pregnancy Issues in America Although the rate of teenage pregnancy in the United States has declined greatly within the past few years, it is still an enormous problem that needs to be addressed. These rates are still higher in the 1990's than they were only a decade ago. The United State's teenage birthrate exceeds that of most other industrialized nations, even though American teenagers are no more sexually active than teenagers are in Canada or Europe. Recent statistics concerning the teen birthrates are alarming. About 560,000 teenage girls give birth each year. Almost one-sixth of all births in the United States are to eenage women are to teenage women. Eight in ten of these births resulted from unintended pregnancies. (Gormly 347) By the age of eighteen, one out of four teenage girls will have become pregnant. (Newman 679) Although the onset of pregnancy may occur in any teenager, some teens are at higher risk for unplanned pregnancy than others. Teenagers who become sexually active at an earlier age are at a greater risk primarily because young teenagers are less likely to use birthcontrol. African-American and Hispanic teenagers are twice as likely to give birth as are white teenagers. Whites are more likely to have abortions. Teenagers who come from poor neighborhoods and attend segregated schools are at a high risk for pregnancy. Also, teenagers who are doing poorly in school and have few plans for the future are more likely to become parents than those who are doing well and have high educationsl and occupational expectations. Although the rate of teenage pregnancy is higher among low- income African-Americans and Hispanics, especially those in inner city ghettoes, the number of births to teenagers is highest among white, nonpoor young women who live in mall cities and towns. (Calhoun 309) In addition to the question of which teenagers become pregnant, interest is shown in the social consequences of early parenthood. Adolescent parents (mostly mothers) may find that they have a â€Å"lost or limited opportunity for education. (Johnson 4) The higher a woman's level of education, the more likely she is to postpone marriage and childbearing. Adolescents with little schooling are often twice as likely as those with more education to have a baby bafore their twentieth birthday. Some 58% of young women in he United States who receive less than a high school education give birth by the time they are twenty years old, compared with 13% of young women who complete at least twelve years of schooling. (Tunick 11) Teens who become pregnant during high school are more likely to drop out. Calhoun 310) A teen mother leaves school because she cannot manage the task of caring for a baby and studying, and a teen father usually chooses a job over school so that he can pay bills and provide for his child. (Johnson 4) Teen mothers usually have fewer resources than older mothers because they have had less time to gather avings or build up their â€Å"productivity† through work experience, education, or training. (Planned Parenthood 1) Because of this, teen mothers are generally poor and are dependent on government support. Newman 679) The welfare system is usually the only support a teen parent will receive. Welfare benefits are higher for families with absent fathers or dependent children. (Calhoun 309) In some cases, teen mothers may also receive help like Medicaid, Food Stamps, and â€Å"Aid to Families with Dependent Besides educational and financial problems, teenage mothers may face a great deal f emotional strain and may become very stressed. Teen mothers may have limited social contacts and friendships because they do not have time for anything other than their baby. Lack of a social life and time for herself may cause the teenage mother to become depressed or have severe mental anxiety. (Johnson 5) Depression may become worse for a teenage mother because she usually does not know much about child development or about how to care for their children. Children who are born to teenage mothers usually suffer from poor parenting. (Berk 188) Also, children of teenage parents start being exually active before their peers and they are more likely to become teenage parents themselves. These children may also suffer from financial difficulties similar to that of their parents. Children whose mothers are age seventeen or younger are three times as likely as their peers to be poor, and are likely to stay poor for a longer period of time. † (Calhoun 311) The children born to teenage mothers sometimes score lower on development tests than the children of older mothers. It seems that â€Å"rather than declining over time, educational deficits increase in severity and the children show lower academic chievement, higher drop out rates, and are more likely to be held back in school. † Teenage pregnancy comes with not only a child, but also many consequences. Teen mothers face greater health risks than older mothers, such as anemia, pregnancy induced hypertension, toxemia, premature delivery, cervical trauma, and even death. Many of these health risks are due to inadequate prenatal care and support, rather than physical immaturity. The teenage mother is more likely to be undernourished and suffer premature and prolonged labor. (Calhoun 311) The death rate from pregnancy omplications are much higher among girls who give birth under age fifteen. (Gormly 347) Poor eating habits, smoking, alcohol and drugs increase the risk of having a baby with health problems. Johnson 3) The younger the teenage mother is, the higher the chances are that she and her baby will have health problems. This is mainly due to late prenatal care (if any) and poor nutrition. (Planned Parenthood 1) An adolescent mother and her baby may not get enough nutrients and, because the mother's body is not fully mature, she may have many complications throughout the duration of the pregnancy. Along with the mother, the children of teenage parents too often become part of a cycle of poor health, school failure, and poverty. Infants born to teenage mothers are at a high risk of prematurity, fragile health, the need for intensive care, cerebral palsy, epilepsy, and mental retardation. (Johnson 5) Low birth weight is the most immediate health problem. Babies born to teenagers are often born too small, too soon. Low birthweight babies may have immature organ systems (brain, lungs, and heart), difficulty controlling body temperature and blood sugar levels, and a risk of dying in early infancy that is much igher than that of normal weight babies (five and one-half pounds or more). Calhoun 310) â€Å"The death rate for babies whose mothers are under fifteen years of age is double that of babies whose mothers are twenty to thirty years old. † (Johnson 5) Because of these extremely serious problems, many government, as well as local, organizations are fighting to stop the occurence of teenage pregnancy by helping to educate children of the risks involved and the consequences after. Some research indicates that â€Å"the percentage of teenage birthrates has declined simply because fewer eenagers are having sexual intercourse and more adolescents are using contraceptives. Researchers say that the recent trends in sexual activity and contraceptive use are the result of a number of factors, including greater emphasis on abstinence, more conservative attitudes about sex, fear of contracting sexually transmitted diseases, the popularity of long-lasting birthcontrol methods such as the contraceptive implant (Norplant) and the injectable (Depo-Provera), and even because of the economy. In addition, researchers say that young people have become somewhat more conservative in their views about casual ex and out-of-wedlock childbearing. Some attribute this change in attitude mainly to concern about sexually transmitted diseases. Others say that it is because of the involvement of conservative religious groups in the public debate over sexual behavior. Many researchers believe that the strong economy and the increasing availability of jobs at minimum wage have contributed to fewer births among teenagers. (Donovan 32) Americans, however, seem to be against some of the methods used by these various organizations to reduce the teen pregnancy rates. The most controversial aspect of adolescent pregnancy prevention is the growing movement to provide teenagers with easy access to contraceptives. † Most Americans believe that giving teenagers birthcontrol pills and/or condoms is the same as telling them that early sex is allowed. Some studies that were conducted in Europe show that some clinics in Europe that distribute contraceptives to teenagers have the same sexual activity rate as in the United States. However, in these European studies, it is apparent that teen pregnancy, childbirth, and abortion rates are Teenage pregnancy does cause many problems for the mother, child, and economy. There are, however, some incidences where the mother overcomes this down-hill trend and makes a successful life for her and her child. The outcome of teenage pregnancy turns out better if the mother goes back to school after she has given birth. (Berk 190) Staying in school may help to prevent teenage mothers from having a second pregnancy. (Planned Parenthood 2) The outcome is also better if the mother continues to live with her parents so that they can help to raise the child. Young, teen mothers need health care for themselves as well as their children. An adolescent mother also needs a great deal of encouragement to get her to remain in school. Single teenage mothers also need job training so that they can get a good job to support themselves and their children. Teen mothers need to be taught parenting and life-management skills and also need high quality and affordable daycare for their children. Schools that provide daycare centers on campus reduce the incidence of teenagers dropping out of school. These school programs also ecrease the likelihood that the teen mother will have more children. Because the government has begun to take action in preventing teen pregnancies, the rate has continued to decline. The large numbers of young people in America–as well as the values, health, education, skills they gain–will greatly affect the future of society. Therefore, increased attention should be given to the well-being of adolescents. Since greater care is being given to the young people, improvements are already occuring. The level of education that young people receive is much higher than that of their parents, and he â€Å"expectation that young people should obtain at least some secondary schooling† is growing. The numbers of women who have a child during their teen years is declining, and recognizing the impact of childbearing on education, parents and communities are continuing to discourage sexual activity, marriage, and motherhood at a young age. (Tunick 13) These recent trends, if continued, will more than likely educate the adolescent population about the risks and consequences of teenage pregnancy and reduce the incicence of teen pregnancy and childbirth altogether.